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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/31/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2002 Dodge Neon. Overall my experience was positive. We brought the vehicle in fo...

    08/21/2008

    Positive Comment

    I own a 2002 CHEVROLET Blazer. Overall service experience has been positive. I brought my...

    08/21/2008

    Positive Comment

    I own a 2003 Buick Century. My car was in for oil change. They had my car for about two h...

    08/21/2008

    Positive Comment

    I own a 1999 Buick Century. I took my car in because the alternator went out. It took the...

    08/21/2008

    Positive Comment

    I own a 2000 CHEVROLET Cavalier. Overall my experience was positive. I needed work on my ...

    08/21/2008

    Positive Comment

    I own a 2002 Dodge Neon. I took in my car for a knocking noise and it is still knocking. ...

    08/21/2008

    Positive Comment

    I own a 1999 Pontiac Grand Am. I took my car in because it would not crank at all. I did ...

    08/21/2008

    Neutral Comment

    I own a 2000 Ford Taurus. Overall my experience was neutral, because it was not outstandi...

    08/21/2008

    Positive Comment

    I own a 2000 Ford Taurus. Overall my experience was positive. I brought my vehicle in bec...

    08/21/2008

    Positive Comment

    I own a 2001 CHEVROLET Malibu. Overall my experience was positive. I brought my vehicle i...

    08/21/2008

    Positive Comment

    I own a 2004 Dodge Stratus. Overall my experience was positive. My vehicle was under warr...

    08/21/2008

    Positive Comment

    I own a 1999 Plymouth Voyager. I took my car in for an oil change and it was very quick. ...

    08/21/2008

    Positive Comment

    I own a 2002 CHEVROLET Venture. I brought it in for an oil change that took about an hour...

    08/21/2008

    Positive Comment

    I own a 1998 Ford Contour. I had an overall positive experience. I brought the car in bec...

    08/21/2008

    Positive Comment

    I own a 2002 Pontiac Grand Prix. I recently took my car in because it was smoking. It was...

    08/21/2008

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