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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2001 Ford Explorer. Overall my experience was positive. My sales person was Anthony, and I was approved the same day. My vehicle was great when I bought it, and I currently do not have any problems with it. Anthony did a good job during the purchase of my vehicle, and my vehicle is running good. Every went exclllent during the time that I was at the dealership.

     

    11/11/2008

     
    Positive Comment

    I own a 2002 MAZDA Protege. Overall my experience with the company was positive. JD assisted me with my sale, and he was fine doing so. The car was clean and in good condition when I purchased it. It is doing good today. I was approved the same day.

     

    11/11/2008

     
    Positive Comment

    I own a 2005 CHEVROLET Impala. Ken and David sold me the car. The car was almost brand new. One thing I did notice it needs a tune or something. The car starts but sometimes it doesn`t and they know about that. The staff was real nice. Even the manager there was nice. It was so nice that I recommended people. My experience was very positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2002 Dodge Dakota. My salesperson was Amy and her customer service was good. The car was in good running condition and clean when I bought it. Currently the car is not having any problems. I was approved the same day. Overall my experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2003 Dodge Dakota. Im not sure the name of my salesperson, but his desk was the far left one. He was a very nice guy. The car was in good condition and clean when I purchased it. It is doing well as of today. I was approved the same day. Overall my experience has been positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2003 OLDSMOBILE Alero. A fuel pump was the reason why the vehicle was in for service, and it took a couple of hours for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was good, and the vehicle has no problems now. Overall I would rate this experience positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2000 Ford Taurus. I brought my car in for the a/c and the injector fluid. It took about a day to get fixed. It was under warranty and I got a receipt. The staff was good. There are no problems with the car now. Overall, my experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2008 Ford Windstar. My salesperson was a white female and she was great. The car was in good condition when I got it. The mirror needs to be adjusted and the brake lights. It didn`t take long to get approved. Overall, my experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2002 SATURN Other. I brought my car in because it was losing power. The service was completed quickly. It was under warranty, and I was given a receipt. The staff were good, and so is the car today. Overall I had a positive experience.

     

    11/11/2008

     
    Positive Comment

    I own a 2004 OLDSMOBILE Alero. I purchased a car from Maria, and she was good at assisting me. The vehicle was in good condition and clean when I bought it. The car is doing good today, exept that a seat in the back is loose. I was approved the same day. Overall my experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2001 CHEVROLET Cavalier. I brought it in for the power steering. It was there for a week and I had to pay for the service. The price was reasonable and I did get a receipt. There are no problems right now and sthes taff there was good. The experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2002 Dodge Neon. Overall my experience was positive. My sales person was Anthony, and I was approved the same day. My vehicle has been shaking since I bought it, so I have any a service appointment on Friday. My sales person did a good job during the purchase of my vehicle.

     

    11/11/2008

     
    Positive Comment

    I own a 2000 Hyundai Sonata. I brought the vehicle in because the knob on the thermostat. It took 30 minutes for it to be repaired. It was covered under warranty because I had just purchased the vehicle. I did receive paperwork that day. I am not having problems with the vehicle now. The customer service I received was excellent. My overall experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 2000 Ford Taurus. My salesperson was Willie, and he was pretty good. It didnt take long for me to get approved for the car. The car was in good condition when I got it, but I realized that the shocks need to be replaced because the car is weighing down when my wife and son are in the back seat. Also I know because my last car didnt do it when my fater in law was in the back seat and he weighs a good two fifty. Overall my experience was positive.

     

    11/11/2008

     
    Positive Comment

    I own a 1999 Ford Taurus. My overall experience was positive. I took my car in for an oil change. It took about 30 minutes. It was under warranty. I did not recieve paperwork nor a receipt. The staff`s service was good--they were nice. My service engine light keeps coming on. There are no other problems with my car.

     

    11/11/2008

     
           

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