Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2003 Dodge Durango. My salesperson was Kallile and she was excellent. The car was in good condition when I got it. The window lock is broken and the window sill is loose. It took about an hour once I came in again to get approved. Overall, my experience was positive.

     

    11/10/2008

     
    Positive Comment

    I own a 2000 Chrysler Cirrus. My overall experience was positive. I brought my car in because it was making a noise. They kept it for 1/2 a day to work on it. I was charged $25.00 and I did get a receipt. I have the same problem now and I am bringing it back in in the morning. The staff treat me okay.

     

    11/10/2008

     
    Positive Comment

    I own a 1998 Plymouth Voyager. Overall my experience was positive. I had an oil change, and it took about 30 minutes to complete. My vehicle was under warranty, and I recived paperwork. My horn currently does not work, so I plan to have more serivce. The staff did a good job during my oil change.

     

    11/10/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2004 CHEVROLET Impala. Overall my experience was neutral, because the service was not the best but it was okay. I brought my vehicle in for an oil change and engine check up, and they had it for about half of a day. I had to pay for the service, and I guess the price was fair. I received paperwork with the service, and the staff there treated me okay. There are no current problems with the vehicle.

     

    11/10/2008

     
    Positive Comment

    I own a 1998 Buick Regal. Overall my experience was positive. My vehilce needed a water pump, and my service bill was fair. I currently do not have any problems with my vehicle, and I consder that the service bill was fair. I currently do not have any problems with my vehicle and the staff did a good job during their service on my vehicle.

     

    11/10/2008

     
    Positive Comment

    I own a 2000 Mercury Grand Marq. My salesperson was Clarence and he was real cool. The car was in good condition when I got it. There are no problems with the car now. It took about 3 hours to get approved. Overall, my experience was positive.

     

    11/10/2008

     
    Positive Comment

    I own a 1999 Plymouth Grand Voya. My overall experience was positive. I brought my van in for an oil change and to get the automatic door locks fixed. They did keep my van for one day. I was not charged and I did get a receipt. I have to bring the van back in to get the door locks fixed. The staff overall were oikay.

     

    11/10/2008

     
    Positive Comment

    I own a 2001 SATURN Other. I took in my car for an oil change. I will be bring it back because I need a heater coil. The work has been playing for like a month. The . The work less than 15 minutes. The work was covered and I did get paperwork. I don`t think I should have to wait as long as I some people for an appointment. I`ve never missed a payment and I don`t go into the office cussing and goofing off. I like the staff. My experience was positive.

     

    11/10/2008

     
    Positive Comment

    I own a 1999 Ford Ranger. A younger gentleman who just got promoted to salesman was my salesperson, and the vehicle that I selected was in excellent shape when I received it. It took about five hours for me to be approved for the vehicle, and the vehicle has no problems with it now. The staff was pretty good, and overall I would rate this experience positive.

     

    11/10/2008

     
    Positive Comment

    I own a 2000 Buick Regal. I had a positive experience with JD Byrider. I brought my car in recently for the transmission and tie rod. The service was completed quickly, and the staff was good. I did have to pay $70 for the tie rod. The car is running good as of today.

     

    11/10/2008

     
    Positive Comment

    I own a 2004 Ford Taurus. Overall my experience was positive. I took my car to the service center to get a oil change, and it only thirty minutes. I had to pay five dollars for the oil change, but they gave me a receipt back showing it was done. I am not having any problems with the car now. The staff treated me fine.

     

    11/10/2008

     
    Negative Comment

    Now this JD Byrider Customer was not so happy.. I own a 1998 OLDSMOBILE 88. I brought my car in for a starter. It took 2 days to get fixed. It was under warranty. I did not get a receipt. The staff was alright. The entire upholstery is falling apart. Overall, my experience was negative because of the car having all the problems and once I pay it off I don`t want nothing to do with JD Byrider.

     

    11/10/2008

     
    Positive Comment

    I own a 2000 CHEVROLET Cavalier. My overall experience was positive. I took my car in for a new battery. It only took 30 minutes to replace. It was under warranty. I did recieve paperwork and a reciept. The staff`s service was really good. There are no problems with my car at this time.

     

    11/10/2008

     
    Positive Comment

    I own a 1998 OLDSMOBILE Intrigue. I brought it in for a problem with the tires, rotors and other stuff. It was there for a couple of hours and the service was covered. I did get a receipt and there are no problems now. The staff there was excellent and the experience was positive.

     

    11/10/2008

     
    Positive Comment

    I own a 1998 Ford Contour. I took my car to the service center to have the water pump replaced, a tune up, and the oil change. I got the car back two days later. I had to pay two hundred and ninty one dollars for the work that was done to the car, but they gave me a receipt back. I am not having any problems with the car now, but I havent really drove it. The staff treated me very nice. Overall my experience was positive.

     

    11/10/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.